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At Anasia, we offer more than a job. We provide a long-term career and a chance to make a real difference. Whether it is in Sales, Customers Service, Accounting, Marketing, Logistics, HR, Admin or IT, we offer you an opportunity to grow the business and achieve personal success.

ANASIA is a firm where you will be expected to work hard, challenge yourself every day and provide our clients with service that is unmatched in its dedication to their needs. You will also receive the best training in the industry, have an opportunity where client responsibility and contact will come to you early in your career, and experience the thrill of delivering difficult work that is done well. We can achieve these standards because we demand excellence while recognizing that our employees are most effective when they enjoy a reasonable quality of life as well.

It takes work to find the right balance, and everyone does it differently, but at ANASIA we value the importance of all aspects of our employees’ lives. That is why our highly accomplished professionals choose ANASIA over many other opportunities for employment – and stay to make their careers here.

Job Details

Customer Service Specialist 2/25/2021

Job Type: Full Time | Experience needed: 1-3 Years of experience | Career level: Entry level | Vacancies: 2 open position

Location: Cairo, Egypt  Category: Customer Service

Qualifications:

  • Bachelor's degree in any related field.
  • 1-3 years of work experience.
  • Excellent command of both English and Arabic Languages.
  • Excellent Knowledge of computer & Microsoft offices.

    • Responsibilities:

  • Handling customers over the phone and face to face.
  • Build a good Rapport with Clients.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts on CRM.
  • Follow up on customer interaction.
    • Apply Now