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At Anasia, we offer more than a job. We provide a long-term career and a chance to make a real difference. Whether it is in Sales, Customers Service, Accounting, Marketing, Logistics, HR, Admin or IT, we offer you an opportunity to grow the business and achieve personal success.

ANASIA is a firm where you will be expected to work hard, challenge yourself every day and provide our clients with service that is unmatched in its dedication to their needs. You will also receive the best training in the industry, have an opportunity where client responsibility and contact will come to you early in your career, and experience the thrill of delivering difficult work that is done well. We can achieve these standards because we demand excellence while recognizing that our employees are most effective when they enjoy a reasonable quality of life as well.

It takes work to find the right balance, and everyone does it differently, but at ANASIA we value the importance of all aspects of our employees’ lives. That is why our highly accomplished professionals choose ANASIA over many other opportunities for employment – and stay to make their careers here.

Job Details

Service Engineer5/15/2024

Job Type: Full Time | Experience needed: 1-3 Years of experience

Location: Cairo, Egypt  Category: Engineering

Qualifications:

  • BS.C Engineering degree in Electrical or Mechanical
  • 1-3 years’ experience in Service field.
  • Experienced in the use of Microsoft office.
  • Fluent language skills in English (Writing & Speaking)
  • Has the analytical thinking for problem solving
  • Ability to travel locally to visit customers
  • Ability to effectively communicate with customers
  • Excellent verbal and written communication skills.
  • Ability to work well in a team environment
  • Strong organizational skills
  • Ability to work under pressure

    • Responsibilities:

  • Have a good knowledge on all technical aspects that are related to your work segment
  • Serves existing customers by analyzing work orders; planning weekly travel schedule; investigating complaints; conducting tests; resolving problems.
  • Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
  • Documents service and installation actions by completing forms, reports, logs, and records. Using the SFDC
  • Maintains customer confidence by keeping service information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications.
  • Able to communicate actively on high standard with our Principals that helps to solve difficult service cases and to introduce the ideas in field services.
  • Interact positively with the sales team trying to guide them to offer the optimum instrument in the special applications.
    • Apply Now