At Anasia, we offer more than a job. We provide a long-term career and a chance to make a real difference. Whether it is in Sales, Customers Service, Accounting, Marketing, Logistics, HR, Admin or IT, we offer you an opportunity to grow the business and achieve personal success.

ANASIA is a firm where you will be expected to work hard, challenge yourself every day and provide our clients with service that is unmatched in its dedication to their needs. You will also receive the best training in the industry, have an opportunity where client responsibility and contact will come to you early in your career, and experience the thrill of delivering difficult work that is done well. We can achieve these standards because we demand excellence while recognizing that our employees are most effective when they enjoy a reasonable quality of life as well.

It takes work to find the right balance, and everyone does it differently, but at ANASIA we value the importance of all aspects of our employees’ lives. That is why our highly accomplished professionals choose ANASIA over many other opportunities for employment – and stay to make their careers here.

Job Details

I.T Help Desk Support6/14/2022

Job Type: Full Time | Experience needed: 1-3 Years of experience | Career level: Entry level | Vacancies: 1 open position

Location: Cairo, Egypt  Category: I.T


  • BS degree in Information Technology, Computer Science or equivalent.
  • 1 - 3 years of experience in providing help desk support.
  • English Fluency.
  • Hands-on experience with Windows OS, mobile devices and other tech products.

  • Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone or via remote access.
  • Diagnose issues with computer software, peripherals, and hardware.
  • Run software diagnostic tools and physically inspecting hardware systems.
  • Installing or changing software and operating system to fix issues.
  • Remotely accessing hardware or software for users to make changes and fix problems.